Ducted Aircon Cleaning Townsville
Whole-home systems · from $249 · Townsville specialists
Ceiling-mounted central system that pushes cooled air through vents in every room. Most common in 4-bedroom homes and 2-storey houses across Idalia, Bushland Beach, Annandale and Mount Louisa. If that's you — this is the page.
Your 3 Guarantees
Pay-after guarantee
If your AC isn't noticeably cleaner, quieter and better-smelling, you don't pay.
On-time guarantee
If we're more than 30 minutes late to your booked time, you get $50 off — no questions.
Don't-need-it guarantee
We open every unit and check it first. If one doesn't need cleaning, we tell you — and we don't charge for it.
Three tiers. Pick what fits your system.
Price is for the whole house. Bigger homes / 2-storey / more vents = bump up a tier. We quote upfront so there's no surprises.
Keeps fresh air coming through every vent. We wash the return-air filter (the big one in the ceiling), clean the grilles and check the drain. No mould treatment — so it's for systems that still smell fresh.
- Return-air filter clean
- Visible grilles wiped
- Drain pan flush
- Sanitise spray
Gets the musty smell out of the system — so every vent blows fresh air again. We deep-clean the unit, kill the mould at the source, flush the drain, and treat every duct run. The whole-home clean for single-storey homes.
- Everything in Maintenance
- Indoor coil deep clean
- Drain line flush + treatment
- Sanitisation throughout duct runs
- Return-air housing decontamination
Fresh air on both floors — the same whole-home deep clean, sized for a two-storey home. We get into the roof and under the floor to reach every duct run, so the air upstairs comes out as fresh as the air downstairs.
- Everything in Premium
- Upstairs + downstairs duct access
- Roof-cavity equipment hauling
- Additional sanitisation passes
Single-storey home with a standard ducted system = the single-storey Whole-Home Deep Clean. Double-storey home with longer duct runs and roof-cavity access = the double-storey one. If your system was cleaned in the last 12 months and just needs a filter + grille refresh = the Standard Clean. We'll tell you straight on the phone before we book — if the Standard Clean fits, that's what we'll book. Saved an Annandale customer $100 last month by talking them down from the double-storey clean when their single-storey system only needed the standard whole-home one.
What "ducted aircon cleaning" actually means
A ducted system has more dirty parts than a split — and they're harder to get at. Here's the order we do it in.
STEP 1 · COVER + ACCESS
Drop sheets under every vent we're touching. Ladder up to the return air grille (usually the big square one in the hallway). We don't walk dirt through your house — booties on, sheets down.
STEP 2 · RETURN AIR FILTER
This is the one part most homeowners never look at — and it pulls every cubic metre of air through it. We pull it out, take a photo (you'll want to see), and either deep-clean it or replace it. Common replacement filters carried on the ute.
STEP 3 · CHEMICAL WASH THE INDOOR COIL
The evaporator coil sits behind the return air grille — wet + dusty = mould factory in Townsville's wet-season humidity. Biocidal cleaner across the fins, sit, rinse, runoff into the drain. Wipes alone won't get this clean. Both Whole-Home Deep Cleans include this.
STEP 4 · EVERY CEILING VENT
Each vent — popped off, washed, sanitised, refitted. The black ring you see around the vent is what's been blowing past your face for 12 months. Antibacterial wipe on the surrounding ceiling so the streak doesn't come back.
STEP 5 · DRAIN PAN + LINE FLUSH
Drain pan vacuumed and biocide-flushed. Drain line cleared. Ducted drain lines clog with algae faster than splits in Townsville's wet season — this is what stops water leaks coming through the ceiling 8 months from now.
STEP 6 · PERFORMANCE TEST AT EVERY VENT
Run the system on max cool and check every vent. If one vent is noticeably warmer than the others we'll flag it — usually means a duct issue we'd refer to a refrigeration specialist (not us).
ULTRA · WHOLE-SYSTEM FOG TREATMENT
Antibacterial fog pumped through the return air, distributes through every duct, kills mould spores along the way. The only way to deal with a "musty smell when AC kicks on" properly. Reserved for the double-storey Whole-Home Deep Clean because it's expensive and most systems don't need it.
A few jobs from this month
Real Townsville ducted jobs
IDALIA · 2-storey · 14 vents · Daikin ducted
Owner thought the system was "just getting old". Pulled the return air filter — caked solid, hadn't been changed in 4 years. Replaced it on the spot. Did the double-storey Whole-Home Deep Clean across all 14 vents and the coil. Three days later he texted: "first time the upstairs has actually felt cold all summer."
ANNANDALE · Family home · 10 vents · Fujitsu ducted
"Musty smell when the aircon kicks on" — classic mould-in-the-coil call after Townsville's wet season. Coil was black, drain line had algae backing up. Did the Whole-Home Deep Clean (single-storey) with the full coil chemical wash. Smell gone the same day. Booked them in for an annual reminder so it doesn't get this bad again.
BUSHLAND BEACH · New build · 8 vents · Mitsubishi ducted
System was only 2 years old. Owner thought "too new to need cleaning" — booked us anyway after a friend recommended. We pulled the filter (light dust, not bad) and showed him the coil (also clean). Did the Standard Clean as a tune-up, told him to come back in 18 months not 12. Booking value $149 not the $349 we could have upsold him.
MOUNT LOUISA · Rental property · 12 vents · end-of-lease
Property manager booked for end-of-lease clean. Tenant had been heavy cooker — coil and vents had a kitchen-grease haze. A Standard Clean wouldn't cut it, did the Whole-Home Deep Clean (single-storey) with extra coil work. Filter replacement. Took longer than the usual job — same price, no surprise upcharge. Property re-let within a fortnight.
One of our techs and the van you'll see out front.
A note from Jack
I started Chilled Out to raise the bar for home services — turn up when we say, do the job properly, and tell you straight when a unit's actually fine as it is. That's the standard we hold ourselves to on every single job.
3,000+ homes so far, and my direct number's on every invoice — text or call me any time. Thanks for trusting us with your place; we'll keep earning it.
— Jack, owner
See The RealDifference
See how professional air conditioner cleaning in Townsville transforms your system — bringing back efficient cooling, healthier air, and lower power bills for local families.
Real coils from Townsville homes we've cleaned.
Split System Deep Clean
Internal Components Restoration
Before: that musty smell when it kicks in. Weak airflow. Working hard just to keep up.
After: cold, quiet air that smells like nothing — the way it ran when it was new.
Six promises, every ducted clean
No fine print, no expiry, no asterisks. Same on every job.
The Chilled Out Standard
BECAUSE WE GET IT.
You've probably had a tradie let you down before. We've all been that customer. Here's what we put in writing on every Townsville clean.
You don't pay until you see it works.
We invoice after the clean, once you've seen the result. Not cleaner, quieter, better-smelling? You don't pay — simple as that.
We turn up on time.
When you book, you get a set arrival time. If we're more than 30 minutes late, take $50 off your clean — no questions.
We know you can't see what's behind the cover.
Most people don't know if their aircon actually needs cleaning yet. We pop it open, check the build-up, and tell you straight. Units that don't need it — we don't charge for.
What Your Neighbours Are Saying
Trusted for aircon cleaning by Townsville families since 2019
"Highly recommend for a thorough clean. Not just bagging. Removed covers. Technician was professional, courteous & considerate."
Townsville homeowner — Kirwan
"Air conds working well, mould GONE, thank goodness. Got in & did the job. Reasonably priced. No, I'm not getting paid or related!"
Townsville homeowner — Aitkenvale
"Had Chilled Out do 7 split systems. Timely, professional and worked around other trades. They also pointed out one of our outdoor units that needed attention and asked if they could sort at the same time."
Multi-unit job — Douglas
"The team are fantastic. Reliable, friendly and punctual. I love that I can text them and organise my aircon cleans. Very respectful and trustworthy."
Repeat customer — North Ward
Common questions about ducted aircon cleaning
How often should I clean a ducted system in Townsville?
Every 12 months is the standard. Townsville's wet-season humidity is harder on ducted systems than southern cities — the indoor coil grows mould faster in our wet summers. If you have pets, run the system most of the day, or have asthma in the house, every 9-10 months is better. Filter check every 3 months yourself in between.
How long does a ducted clean take?
Long enough to do it properly — single-storey is quicker than double-storey, and the fog circulation adds extra time on top. We don't rush and we don't pad the quote. The price you're quoted is the price you pay, no matter how long the job takes.
Will my ducted system run colder after a clean?
Almost always — especially if the return air filter was overdue. Most ducted cleans pick up around 2-5°C of cooling capacity back, so you feel the difference straight away.
Do I need duct cleaning too?
90% of the time, no — what people call "duct cleaning" is really "return air filter + coil + vents" cleaning, which is what we do. Actual physical duct cleaning (running a brush through the ducts) is rare and is a different specialty. If we find evidence of mould inside the actual ducts (not just the coil) we'll refer you to a specialist.
What's the difference between this and split system cleaning?
A split has one wall-mounted indoor unit per room. A ducted system has one central unit pushing air through ceiling vents. Different parts to clean (vents instead of indoor heads), different access (ladder + return air grille instead of wall units), different price (whole-house fixed instead of per-unit). If you don't know which you have — look at the ceiling. Square vents = ducted.
What if there's a musty smell from the vents?
Townsville's classic ducted issue. It's almost always mould on the indoor coil + bacteria in the drain pan, gone unchecked through a wet summer. The fix is the Whole-Home Deep Clean (priced by single- or double-storey) — coil chemical wash + sanitisation throughout the duct runs. The smell goes the same day. Don't bother trying air fresheners or vinegar tricks, you're just masking the cause.