DIRTY AIRCONS?
We can fix that.
That musty smell when the aircon first kicks on? That's the build-up we pull off the coil — the bit you never get to see.
- $0 upfront — pay after the clean
- Don't need a clean? We won't charge you
- 30+ min late? $50 off
No obligation — see your fixed price on screen in under a minute.
Our price isn't a secret.
You'll see the exact fixed price before you book — no surprises when we get there — and you don't pay a cent until the clean is done.
The Chilled Out Standard
You're trusting us to do right by your home. So we don't just say it — three of these come with a guarantee that costs us, not you, if we ever fall short.
You're trusting us with your home.
We don't take that lightly — so we carry the risk, not you, with guarantees that hold us to every word.
Honest from the first hello.
Straight answers and real help, whether you book or not — and a clear, fixed price with nothing hidden.
Your time matters as much as the work.
We turn up when we say, and you always know where we are.
We treat your home like it's our own.
Done properly, with the care we'd want in our own place — and the before-and-afters sent straight to your phone.
We don't disappear when the van leaves.
If anything's ever not right, we make it right.
Same five on every job. No fine print, no expiry, no asterisks.
Splits or boxed — we clean both. Not sure which you've got? The quote takes 60 seconds either way.
Our Process
Here's exactly what happens at your place.
THE 4-STAGE HONEST
DIAGNOSIS CLEAN™
We test, diagnose, treat the right thing, and verify — the same four stages on every job. North Queensland homeowners can hold us to it.
Stage 1: Test Before We Touch
Baseline diagnostic
We start with a proper look — including a UV light to spot mould and build-up — on every unit before we lift a cover. That's how we tell you which actually need cleaning and which don't.
Stage 2: Identify the Build-up
Mould vs dust vs algae
Cover comes off and we check the front and back of the coils, the fan barrel, the drain line and the drain pan. Townsville's wet-season humidity, coastal salt air and dry-season dust build up differently in different houses — so we treat what's actually there.
Stage 3: Targeted Treatment
Real treatment, not a quick spray
We treat the mould properly so it doesn't come straight back. We hit the coils, the fan barrel, and flush the drain line. We clean the back of the coil too — that's where the mould actually hides. Most cleaners skip it.
Stage 4: Verify the Result
Before/after, sent to your phone
We send before-and-after photos of every unit to your phone, so you see exactly what came out — and your aircon comes out running colder and cleaner. Pay after — only when you're satisfied.
Four stages, every job. That's why our cleans actually last.
Real North Queensland Coils
That's the process — here's the proof.
THE DIFFERENCE
YOU'LL FEEL.
Real coils from North Queensland homes we've cleaned. Slide to see what was hiding inside.
Split System Deep Clean
Internal Components Restoration
Before: that musty smell when it kicks in. Weak airflow. Working hard just to keep up.
After: cold, quiet air that smells like nothing — the way it ran when it was new.
We pull the unit apart and show you what came out of yours — the barrel, the coil, the black gunk in the tray. Most people have no idea how filthy they get until they see it.
DON'T TAKE OUR WORD
FOR IT.
760+ North Queensland locals have rated us 5.0 on Google. A few of them:
Highly recommend for a thorough clean. Not just bagging. Removed covers. Technician was professional, courteous & considerate.
Townsville homeowner — Kirwan
Air conds working well, mould GONE, thank goodness. Got in & did the job. Reasonably priced. No, I'm not getting paid or related!
Townsville homeowner — Aitkenvale
Had Chilled Out do 7 split systems. Timely, professional and worked around other trades. They also pointed out one of our outdoor units that needed attention and asked if they could sort at the same time.
Multi-unit job — Douglas
The team are fantastic. Reliable, friendly and punctual. I love that I can text them and organise my aircon cleans. Very respectful and trustworthy.
Repeat customer — North Ward
No Surprises
PLAIN ANSWERS.
And a quick word from the owner.
One of our techs and the van you'll see out front.
A note from Jack
I started Chilled Out to raise the bar for home services — turn up when we say, do the job properly, and tell you straight when a unit's actually fine as it is. That's the standard we hold ourselves to on every single job.
3,000+ homes so far, and my direct number's on every invoice — text or call me any time. Thanks for trusting us with your place; we'll keep earning it.
— Jack, owner
Proudly Serving
TOWNSVILLE &
MACKAY
Two regions, one standard. Pick your area for local pricing, suburb coverage, and a team that knows your part of North Queensland.
Townsville
Our home base. Hyde Park, Aitkenvale, Kirwan, Castle Hill, Douglas, Annandale, Bushland Beach — every Townsville suburb covered.
View Townsville servicesMackay
Now serving the Mackay region. Mackay CBD, Andergrove, Beaconsfield, Bucasia, Sarina, Walkerston — same standard, same team, same guarantees.
View Mackay servicesIf your suburb's up there, you're in our patch.
Ready when you are
FIND OUT WHICH UNITS
ACTUALLY NEED CLEANING.
60-second honest quote. Fixed price. Pay after the clean.