
Townsville specialists
Fixed price upfront · Pay after the clean · Honest Diagnosis
30-40 splits a week across Townsville. A proper split system service every time — filter, coil, drain and performance test — with the wall-mounted indoor unit chemical-washed, not just wiped.
Your 3 Guarantees
Pay-after guarantee
If your AC isn't noticeably cleaner, quieter and better-smelling, you don't pay.
On-time guarantee
If we're more than 30 minutes late to your booked time, you get $50 off — no questions.
Don't-need-it guarantee
We open every unit and check it first. If one doesn't need cleaning, we tell you — and we don't charge for it.
"Booked Chilled Out for our four splits in Kirwan after the wet season. Turned up exactly when they said, drop sheets on every floor, photo of each indoor coil before they started — I'd never seen the back of one. Two units were absolutely filthy, two were fine and they told me straight to skip those, saved me a couple of hundred bucks. Chemical wash on the dirty ones, performance test before they left, written numbers on the receipt. Fixed price upfront, paid after. Honestly the best tradie experience I've had in 10 years."
David T. · Kirwan
4-bed home · 4× splits · post-wet-season clean · April 2026
Split system pricing
Pick a tier — flat per-unit pricing. Maintenance $89/unit · Premium $189/unit · Ultra $229/unit. 2 splits on Premium = $378. 3 splits = $567. Book 2 or more and we add a free protective treatment on every unit.
For units cleaned in the last 12 months.
Full deep clean — what most customers book.
Families with asthma, immune concerns, post-illness.
Pricing for your home
Tell us how many indoor units you've got and pick your tier. Fixed price quoted upfront, before we book. Pay after the clean — no deposits, no surprises.
60-second quote. No call-out fee. Honest Diagnosis — if a unit doesn't need cleaning, we won't charge for it.
The indoor coil is where 90% of the dirt + mould lives — so that's the part we go after hardest. Here's the order we do it in.
STEP 1 · COVER + PROTECT
Catch tarp under the unit, towels on the floor, drop sheet covering anything underneath. We don't make a mess in your house, and if anything inside the unit drips during the clean it lands in the tarp not on your floor.
STEP 2 · OPEN + INSPECT
Front cover off, filter out, blower wheel checked. We take a quick photo of the state of the coil before we start so you can see the before. After a couple of Townsville summers the build-up is heavy — black biofilm and a brown dust mat right across the fins.
STEP 3 · CHEMICAL WASH THE COIL
This is the step that actually shifts the grime. We spray a biocidal cleaner right across the indoor coil fins, let it soak so it breaks down the dirt and mould, then high-pressure rinse the lot out. The runoff goes into the tarp. The coil comes out the colour the manufacturer intended — which is what gets your airflow and cooling back.
STEP 4 · DRAIN PAN + LINE FLUSH
Drain pan vacuumed and biocide-flushed. Drain line flushed from inside out. This is what stops the #1 service call in Townsville — water dripping from the indoor unit because the drain line clogged with algae.
STEP 5 · FILTER + REASSEMBLE
Filter washed in antibacterial solution, dried, popped back in. (If the filter is damaged we'll tell you and carry common replacements.) Unit reassembled, sealed, powered up.
STEP 6 · PERFORMANCE TEST
Run it on max cooling for 5 mins and check it's blowing properly cold. Most splits we clean gain around 3-6°C of cooling capacity back — you'll feel the difference straight away.
OPTIONAL · OUTDOOR UNIT ADD-ON
Optional add-on at a flat per-unit rate. Condenser fins washed with low-pressure water (high pressure bends them — careful work). Any clogged grass clippings, leaves, dust pulled out. Bent fins straightened with a fin comb. Townsville's dry-season dust and salt air clog these badly and most homeowners never look at them.
ULTRA · ANTI-VIRAL NANO-FOG
On Ultra tier only. After the deep clean, we run a hospital-grade biocidal fog through every internal surface of the unit. Kills 99.9% of airborne and surface pathogens — including moulds and bacteria buried in the deep parts of the unit no brush can reach. No residue. The option for households with asthma, immune-compromised members, or anyone after the highest air quality we can deliver.
A few jobs from this month
AITKENVALE · 3-bed home · 3× Mitsubishi splits
Owner thought she needed all three cleaned. We opened up the master bedroom one — basically still clean from a previous job 10 months back. Told her to skip it. Cleaned the living room (filthy) and the spare room (moderate) with the full chemical-wash treatment. Saved her the cost of the third clean.
PALLARENDA · Coastal property · 2× Daikin splits
Salt air does a number on the outdoor condensers near the coast. Both indoor coils were fine but the outdoor fins were corroding. Cleaned the indoors thoroughly, recommended a corrosion-resistant coil coating treatment from a refrigeration specialist (not us — we don't do that work). Sent them the contact for a guy who does.
HYDE PARK · Apartment · 1× Fujitsu split
Renter, landlord-paid. Filter was wrecked, replaced it. Coil chemical-washed. The tenant mentioned headaches when AC ran — after the clean they texted three days later saying "all good, no headaches". Probably mould biofilm on the coil before.
CRANBROOK · Investment property · 4× splits
Landlord booked all four for end-of-lease. Tenant had been heavy smoker — coils were stained yellow with tar. We pulled every barrel, chemical-washed the lot, sanitised internal cavities to deal with the smell. Came out looking and smelling new. Property re-let within a week.

One of our techs and the van you'll see out front.
A note from Jack
I started Chilled Out to raise the bar for home services — turn up when we say, do the job properly, and tell you straight when a unit's actually fine as it is. That's the standard we hold ourselves to on every single job.
3,000+ homes so far, and my direct number's on every invoice — text or call me any time. Thanks for trusting us with your place; we'll keep earning it.
— Jack, owner
See how professional air conditioner cleaning in Townsville transforms your system — bringing back efficient cooling, healthier air, and lower power bills for local families.
Real coils from Townsville homes we've cleaned.




Before: that musty smell when it kicks in. Weak airflow. Working hard just to keep up.
After: cold, quiet air that smells like nothing — the way it ran when it was new.
No fine print, no expiry, no asterisks. Same on every job.
The Chilled Out Standard
You've probably had a tradie let you down before. We've all been that customer. Here's what we put in writing on every Townsville clean.
We invoice after the clean, once you've seen the result. Not cleaner, quieter, better-smelling? You don't pay — simple as that.
When you book, you get a set arrival time. If we're more than 30 minutes late, take $50 off your clean — no questions.
Most people don't know if their aircon actually needs cleaning yet. We pop it open, check the build-up, and tell you straight. Units that don't need it — we don't charge for.
Trusted for aircon cleaning by Townsville families since 2019
"Highly recommend for a thorough clean. Not just bagging. Removed covers. Technician was professional, courteous & considerate."
Townsville homeowner — Kirwan
"Air conds working well, mould GONE, thank goodness. Got in & did the job. Reasonably priced. No, I'm not getting paid or related!"
Townsville homeowner — Aitkenvale
"Had Chilled Out do 7 split systems. Timely, professional and worked around other trades. They also pointed out one of our outdoor units that needed attention and asked if they could sort at the same time."
Multi-unit job — Douglas
"The team are fantastic. Reliable, friendly and punctual. I love that I can text them and organise my aircon cleans. Very respectful and trustworthy."
Repeat customer — North Ward
How much is a split system clean?
Three tiers: Maintenance $89/unit (filter clean, coil rinse, drain check, system test), Premium $189/unit (the recommended default — barrel pull, chemical wash, mould treatment, sanitise), Ultra anti-viral $229/unit (Premium + hospital-grade nano-fogging). Flat per-unit pricing — 3 splits on Premium = $567. Book two or more units and we add a free protective treatment on every one.
How often should I clean a split system in Townsville?
Every 12 months for a home that runs the AC a few hours a day. Every 6-8 months if you run it most of the day, smoke in the house, or have pets that shed heavily. Townsville's tropical heat and wet-season humidity are harder on splits than southern cities — 12 months isn't a manufacturer marketing number, it's the actual service interval.
How long does one split system take?
Depends on the depth of clean and whether we're doing the outdoor unit too. We allow plenty of time per unit so the techs aren't rushing — the exact window is part of the quote we send through, no surprises on the day.
Will my AC run colder after a clean?
Almost always. Most splits we clean gain around 3-6°C of cooling capacity back — you'll feel the difference straight away.
Can I clean the filter myself?
Yes — every month, takes 5 minutes, costs $0. Pull the front cover off, take the filter out, vacuum it, wash it under the tap if it's dirty, dry it, put it back. The bit you need a pro for is the coil itself — DIY kitchen-spray on the coil damages the fins and voids warranties.
What if my split is dripping water inside?
90% of the time it's a blocked drain line — Townsville's wet-season humidity makes the line clog with algae after 12-18 months. Our drain flush fixes it. If it's NOT a drain blockage, it might be a frozen coil (low refrigerant) or cracked pan — both need a refrigeration tech, which we'll refer you to.
Before you book
Most calls we get start with one of these. Here's the honest rundown on each.
60 seconds online. Fixed price quoted upfront. Pay after the clean.